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Credit

Different services within Serenity* Star are used as pay-as-you-go such as agent token consumption, agent quality evaluations or fine tuning requests. To ensure continuous operation of your agents and services, you must have a positive credit balance in your account at all times.

To see your remaining balance you can go to the Billing page or your Cost Management Dashboard.

Manual Credit Charge​

You can manually add a determined amount of credits to your balance to ensure continuous operation of your agents.

  1. Go to the Billing page

  2. Click the Add credit button. alt text

  3. Configure how many credits you wish to add to your account. alt text

  4. Select the payment method you wish to use for this transaction and confirm the operation.

    You can refer to the Payment Method documentation for instructions on adding and managing payment methods.

  5. Once confirmed, the new balance will be added to your existing balance.

Auto Recharge​

Auto recharge allows you to automatically recharge credit to your balance wenever it reaches a defined threshold. This will guarantee continous operation without the need to manually add credit.

To active Auto Recharge:

  1. Go to the Billing page
  2. Within the Auto Recharge card, click the Activate button. alt text
  3. Set the credit threshold. This is the minimum balance you wish to have at all times. alt text
  4. Configure the bring balance up to field to set the final balance you wish to have.
  5. Click on Confirm to save the changes.

The auto recharge option will use your default payment Method.